Scope of These Terms
These Terms apply to all site features, games, promotional pages, payments, and support tools. Additional game rules or promotion rules form part of the Terms at the moment you opt in or start play.
Eligibility and Verification
You must be at least 18 or the legal age in your location, be legally capable of entering a contract, and access the Service only from places where online gambling is permitted. Location masking via VPN or proxy is not allowed.
We may ask for identity, age, address, payment ownership, or source-of-funds documents before deposits, gameplay, withdrawals, or at any later time. Accounts may be limited or paused until checks are complete. Only one account per person is permitted.
Account Security and Responsible Use
Keep login credentials secret and change passwords periodically. You are responsible for all activity under your account until you tell us about suspected misuse.
Common safeguards you can enable in the account area:
- Deposit and loss limits
- Reality checks and cool-off
- Self-exclusion where required by local rules
Deposits, Withdrawals, and Fees
Use payment methods registered in your own name. Where currency conversion applies, network or processor rates may be used and shown at checkout. Reversals or chargebacks of valid deposits may lead to account action and forfeiture of associated winnings.
Withdrawals are usually returned to the original funding method. Extra verification or payment network rules may affect speed and route. Minimum withdrawal is the equivalent of £10 unless closing the account.
If deposits are not wagered at least once, a fee can apply to cover processing costs. Timelines, limits, and any third-party fees are displayed in the cashier before you confirm.
Bonuses and Promotions
Opt-in promotions have specific rules on eligibility, wagering, game weighting, expiry, and maximum bet per round. Breaking bonus rules or attempting to secure guaranteed profit irrespective of outcome can void the bonus and related winnings.
Fair Play, Prohibited Conduct, and Sanctions
The operator forbids collusion, automated play, exploitation of software bugs, multi-accounting, use of insider information, or attempts to gain an unfair advantage.
Examples of prohibited patterns include:
- Covering opposing outcomes in the same round to neutralise risk
- Banking in-game value with bonus funds, then redeeming it with cash balance
- Delaying free spins or bonus features for later real-money play
If prohibited conduct is detected, the operator may void affected wagers, remove bonuses, confiscate funds linked to abuse, and close the account.
Dormant and Blocked Accounts
If there is no login activity for 180 consecutive days, the account may be marked dormant after notice. A monthly maintenance fee can apply until reactivation or until the balance reaches a small threshold. Accounts paused for pending KYC or SOF that remain incomplete may be treated similarly. You can reactivate by logging in or completing checks.
Errors, Malfunctions, and Result Settlement
If a system error, pricing mistake, or malfunction occurs, affected bets may be voided and balances adjusted to correct overpayments or mis-settlements. Tell support immediately if you notice an error.
Settlements follow the official result at the time of determination. If an event is postponed beyond the published window or the result cannot be validated, the operator may void and refund wagers.
Liability and Indemnity
To the extent allowed by law, the operator is not liable for indirect loss, network failures, or third-party outages. Overall liability is limited to the lower of £500 or the value of relevant wagers. Protect your devices with up-to-date security software.
Complaints and Notices
Use the on-site support form for official communications from your registered email address. We aim to respond within reasonable timeframes and may escalate internally if needed. If you remain unsatisfied after the final response, you may pursue the options available under the governing licence framework.
Changes to the Terms
The operator may update these Terms. Changes take effect when published on the website. Continued use after publication means you accept the updated Terms. Unsettled bets placed before the change are governed by the prior version.